The protection of your personal data is very important to us. We will only ever process your data as provided for in law (GDPR, Austrian Telecommunications Act (TKG) 2003). The personal data you provide will be processed in accordance with Section 96 (3) TKG and Article 6(1)(a) (consent), (b) (contract performance) and (f) (legitimate interest) of the GDPR, and will be retained for up to 10 years after performance of the contract is complete. We will not pass on this data to any other party without your consent.

In addition to this, your name and address, the goods you purchase and the date of purchase will be stored until the end of the product liability period (10 years).  This data is processed on the basis of Section 96 (3) TKG and Article 6(1)(a) (consent) and/or (b) (necessary for performance of a contract) of the GDPR.

You have the right to be informed whether D&S BIOTRADE GmbH processes personal data concerning you, and if so, what data it processes (Article 15 GDPR). You have the right to obtain rectification of incorrect personal data and to have incomplete data completed (Article 16 GDPR), to the extent that the correctness or completeness of the data is necessary for the purpose of the processing. You have the right to have your data erased if D&S BIOTRADE GmbH processes your data unlawfully (Article 17 GDPR). Under certain conditions, you have the right to restriction of processing of your data (Article 18 GDPR). If you consider your rights as a data subject to have been infringed, you have the option of complaining to the Austrian Data Protection Authority.

This website uses cookies. Cookies are small text files stored by your browser on your terminal device. They are not harmful.

We use cookies to make our website easier to use. Some cookies are stored on your terminal device until you delete them. They allow us to recognize your browser when you next visit. If you wish to prevent this, you can set your browser to inform you about the installation of new cookies so that you can decide in each case. Deactivating cookies can limit the functions our website supports.

These data are processed based on Article 6 (1) (b) (contract performance) and Article 6 (1) (f) (legitimate interests) of the GDPR. The “legitimate interests”, as defined by the GDPR, in this case are to ensure proper and secure functioning of the website.

This website is hosted by an external service provider (hoster). The personal data collected on this website are stored on the hoster’s servers. These data may include in particular IP addresses, contact requests, metadata, communication data, contract data, contact data, names, website visits and other data generated through a website. The hoster is deployed for the purpose of fulfilling our contractual obligations towards potential and existing customers (Art. 6 (1) (b) GDPR) and in the interests of providing our online offerings securely, quickly and efficiently through a professional provider (Art. 6 (1) (f) GDPR). Our hoster will process your data only to the extent necessary to fulfill their contractual obligations and will follow our instructions regarding these data.

Conclusion of an order processing agreement:
To ensure processing in compliance with data protection regulations, we have entered into an order processing agreement with our hoster.

Information transmitted automatically by your browser to our server provider is stored in log files on the server where this website is hosted. This includes:

  • Browser type and browser version
  • Operating system used
  • Referrer URL (the site referring you to our site)
  • The IP address of the accessing computer
  • Request time

These data are indispensable and exclusively serve the purpose of enabling technical monitoring of the webserver (capacity utilization, optimization, fault recognition and security). Because they are not linked with other sources of data, they cannot be attributed to individual persons. The data are deleted after three months.

These data are processed on the basis of Article 6 (1) (f) (legitimate interests) of the GDPR. The “legitimate interests”, as defined by the GDPR, in this case are to ensure proper and secure functioning of the website.

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content such as orders or requests that you send to us as website operators. You can recognize an encrypted connection by your browser’s address line changing from “http://” to “https://” and by a lock symbol contained in your browser line. When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

This site uses web fonts provided by Google to ensure a consistent type face. When you visit a site, your browser will load the required web fonts in your browser cache in order to display texts and fonts correctly. To this end, the browser you are using must connect to Google servers. In doing so, Google is informed that this website has been accessed using your IP address. Google web fonts are used on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in ensuring a consistent type face on their website. If appropriate consent has been given (e.g. the consent to save cookies), data are processed exclusively based on Art. 6 (1) (a) GDPR; you may revoke your consent at any time. If your browser does not support web fonts, your computer will use a standard font. For further details about Google web fonts please consult and Google’s data privacy statement:

In general, you have the right of access, rectification, erasure, restriction of processing and data portability, to withdraw consent and to object to the processing. Should you believe that processing your data could violate the data protection law or that your data protection rights have been infringed in any other way, you can lodge a complaint with the data regulation body. In Austria, this is the Datenschutzbehörde (data protection authority).

When storing your personal data, we take all technical and organizational measures to ensure that these data remain inaccessible for third parties. Full protection of your data cannot be guaranteed using email communications, so that we recommend you sending confidential information via postal service.

This disclaimer is to be considered a part of the website content. If any parts or individual wordings of this text should not comply (fully or any more) with applicable laws, rules or regulations, the other parts of the document shall remain unaffected in content and validity.

Source of the German original:

You can reach us using the following contact details:

Turnerstrasse 19B
2345 Brunn am Gebirge
Austria / Europe